Step-by-step guide

MobilePro – kaise chalayein (SOP)

Mobile Shop, Accessories & Repair Billing. Har kaam aasaan steps me likha hai. Upar se neeche padhte jao, ya seedha apne kaam par click karo.

Vishay suchi · 13

1. Login kaise karein

↑ Upar
  1. Apne product ka link kholo (jaise bizsuite.digitsparx.com/mobilepro/).
  2. Business ID daalo – ye Digit Sparx aapko deta hai (demo ke liye: demo-mobilepro).
  3. Username aur Password daalo → Login. Password dekhne ke liye 👁 aankh wala button dabao.
  4. Demo try karna hai? Login page par "Fill demo login" dabao – admin / admin123 apne aap bhar jayega.
  5. 5 baar galat password par 15 minute ke liye login ruk jata hai (security ke liye).
Tip: Apna password kisi ko mat batao. Staff ke liye alag user banao.

2. Pehle din ka setup (sirf ek baar)

↑ Upar
  1. Business Settings kholo: dukaan ka naam, address, phone, GSTIN, state, logo, bank / UPI details aur bill ke terms bharo → Save. Ye sab har bill par print hota hai.
  2. Categories + Brands bana lo – jaise "Mobiles", "Accessories" ya "Starters".
  3. Apne items / products daalo (neeche product wala section dekho).
  4. Suppliers aur purane Customers daal do. Purana udhaar ho to Opening balance me likh do.
  5. Staff ke liye Users & Roles me alag login banao (Manager, Cashier…). Har role ko sirf uske kaam ke page dikhte hain.

3. Mobile aur accessories daalna

↑ Upar
  1. Products & Accessories → Add: naam, model, colour, RAM / Storage, GST 18%, warranty (months).
  2. Mobile phone ke liye "Track by IMEI / serial" ON karo. Accessories (charger, cover) ke liye OFF rehne do, barcode ho to daal do.
  3. Maal aaya: Purchases → New purchase → supplier → item → quantity → phone ke IMEI ek line me ek-ek paste karo → Save. Stock aur IMEI register dono update.

4. Mobile bechna (bill banana)

↑ Upar
  1. New Invoice kholo → customer search karo ya naya naam + mobile likho.
  2. Phone search karo → jo IMEI de rahe ho uspar tick karo (quantity apne aap set).
  3. Cover, glass jaise accessories add karo, discount ho to Disc ₹ me likho.
  4. Payment mode + amount → Save → Print / WhatsApp. Warranty ki date IMEI ke saath save ho jati hai.
  5. Pehle rate batana hai? Quotations → New → baad me quotation kholo → Convert to invoice.

5. Repair job card

↑ Upar
  1. Repair Job Cards → New job card: customer, brand, model, IMEI, kharabi (problem), phone ki halat, saath me kya diya (cover, SIM tray), estimate, delivery date, technician.
  2. Print job card karke customer ko copy do.
  3. Kaam aage badhe to status badlo: Diagnosing → Waiting for parts → In progress → Repaired. Har change ka record rehta hai.
  4. WhatsApp status button se customer ko update bhejo.
  5. Create repair bill: service charge pehle se bhara hota hai, lagaye hue parts stock se add karo → Save.
  6. Customer phone le jaye: Mark delivered.

6. Warranty check

↑ Upar
  1. Warranty Lookup → IMEI, bill number ya mobile number daalo → kab bika, warranty kitne din bachi aur repair history dikhegi.

7. Payment, udhaar (khata) aur advance

↑ Upar
  1. Bill banate time payment mode chuno: Cash, UPI, Card, Bank, Cheque. Thoda cash + thoda UPI ho to "Split payment" dabao.
  2. Poora paisa nahi mila? Jitna mila utna likho – baaki udhaar ban jata hai (customer select karna zaroori; walk-in ko poora paisa dena hota hai).
  3. Baad me paisa aaye: Payments → Receive → customer / bill chuno → amount → Save. Receipt number apne aap banta hai.
  4. Customer ne advance diya: Payments → Receive → bill mat chuno (on account). Agle bill par "Use advance / credit" tick karo.
  5. Customer page par WhatsApp reminder button se udhaar ki yaad dila sakte ho.

8. Galat bill, return aur cancel

↑ Upar
  1. Saved bill delete nahi hota (GST rule). Galti ho to bill kholo → "Cancel document" → reason likho.
  2. Bill par payment already hai to pehle Payments me us payment ko Void karo, phir bill cancel karo.
  3. Customer saaman wapas kare: bill kholo → "Return items (credit note)" → kitna wapas aaya → paisa wapas (cash / UPI) ya credit me rakho. Stock apne aap wapas aata hai.

9. Bill print, PDF aur WhatsApp

↑ Upar
  1. Bill save karte hi bill page khulta hai. Print = A4 print, PDF = download, WhatsApp = customer ko message.
  2. Purana bill dhoondhna: Invoices → naam, mobile ya bill number se search.

10. Kharcha (expenses)

↑ Upar
  1. Expenses → Add: kiraya, bijli, salary, chai-paani… Date, amount, mode likho → Save.
Tip: Roz shaam ko kharcha daal do – month end me report sahi aayegi.

11. Reports – din / hafta / mahina / saal

↑ Upar
  1. Reports kholo → report type chuno (Sales summary, Item-wise, GST, Collections, Outstanding, Expenses…).
  2. Today / This week / This month / This year buttons dabao ya apni date daalo.
  3. Collections = kis cashier ne kitna cash / UPI / card liya – shaam ko galla isse milao.
  4. Har report Export CSV se Excel me khulti hai – CA ko bhej sakte ho.
  5. Dhyan do: "Sales" = turnover hai, profit nahi. "Profit (estimate)" sirf purchase price se andaza hai.

12. Roz ka routine (checklist)

↑ Upar
  1. Subah: login → Dashboard par aaj ki sale, udhaar aur alerts dekho.
  2. Din bhar: bill banao, maal aaye to Purchase entry karo.
  3. Shaam: Reports → Collections se cash milao, Expenses daalo.
  4. Hafte me ek baar: Backup & Restore → "Download backup now" → file Google Drive / pen-drive me rakho.

13. Zaroori baatein

↑ Upar
  1. Account "Read-only" dikhe to renewal baaki hai – data safe hai, sirf nayi entry nahi hogi. Digit Sparx ko call karo: +91 98187 54881.
  2. Password badalna: upar naam par click → My profile & password.
  3. Koi dikkat ho: Support me ticket daalo ya WhatsApp karo +91 70656 71504 / +91 98187 54881.
Tip: Demo account (admin / admin123) me password, users aur settings badalne ki permission nahi hai – ye sirf try karne ke liye hai.

Digit Sparx Pvt. Ltd. · Help chahiye? Call / WhatsApp +91 98187 54881 · WhatsApp +91 70656 71504 · sales@digitsparx.com