Step-by-step guide

MobilePro – How to use (SOP)

Mobile Shop, Accessories & Repair Billing. Every task is explained in simple steps. Read from top to bottom, or jump straight to the task you need.

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Contents · 13

1. How to log in

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  1. Open your product link (for example bizsuite.digitsparx.com/mobilepro/).
  2. Enter your Business ID – Digit Sparx gives it to you (for the demo: demo-mobilepro).
  3. Enter Username and Password → Login. Press the 👁 eye button to see the password.
  4. Want to try the demo? Press "Fill demo login" on the login page – admin / admin123 is filled in for you.
  5. After 5 wrong passwords, login is paused for 15 minutes (for security).
Tip: Never share your password. Create a separate user for each staff member.

2. First-day setup (only once)

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  1. Open Business Settings: shop name, address, phone, GSTIN, state, logo, bank / UPI details and bill terms → Save. All of this prints on every bill.
  2. Create Categories + Brands – for example "Mobiles", "Accessories" or "Starters".
  3. Add your items / products (see the product section below).
  4. Add Suppliers and your existing Customers. If a customer already owes money, enter it as Opening balance.
  5. Create separate logins for staff in Users & Roles (Manager, Cashier…). Each role only sees the pages it needs.

3. Adding mobiles and accessories

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  1. Products & Accessories → Add: name, model, colour, RAM / storage, GST 18%, warranty (months).
  2. For mobile phones turn ON "Track by IMEI / serial". Keep it OFF for accessories (charger, cover); add a barcode if they have one.
  3. Stock arrived: Purchases → New purchase → supplier → item → quantity → paste the phone IMEIs, one per line → Save. Stock and the IMEI register update together.

4. Selling a mobile (making a bill)

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  1. Open New Invoice → search the customer or type a new name + mobile.
  2. Search the phone → tick the IMEI you are handing over (quantity is set automatically).
  3. Add accessories like cover or glass; enter any discount in Disc ₹.
  4. Payment mode + amount → Save → Print / WhatsApp. The warranty end date is saved with the IMEI.
  5. Need to give a price first? Quotations → New → later open it → Convert to invoice.

5. Repair job card

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  1. Repair Job Cards → New job card: customer, brand, model, IMEI, problem, phone condition, items received (cover, SIM tray), estimate, delivery date, technician.
  2. Print job card and give the copy to the customer.
  3. Update the status as work moves: Diagnosing → Waiting for parts → In progress → Repaired. Every change is recorded.
  4. Send the customer an update with the WhatsApp status button.
  5. Create repair bill: service charge is pre-filled; add spare parts used from stock → Save.
  6. When the customer collects the phone: Mark delivered.

6. Warranty check

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  1. Warranty Lookup → enter IMEI, bill number or mobile number → see the sale date, warranty days left and repair history.

7. Payments, credit (khata) and advances

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  1. While billing choose the payment mode: Cash, UPI, Card, Bank, Cheque. Part cash + part UPI? Press "Split payment".
  2. Not fully paid? Enter what you received – the rest becomes credit (udhaar). A customer must be selected; walk-in customers must pay in full.
  3. Money received later: Payments → Receive → choose customer / bill → amount → Save. The receipt number is automatic.
  4. Customer paid an advance: Payments → Receive → do not choose a bill (on account). On the next bill tick "Use advance / credit".
  5. Use the WhatsApp reminder button on the customer page to remind them about dues.

8. Wrong bill, returns and cancellation

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  1. A saved bill is never deleted (GST rule). If there is a mistake, open the bill → "Cancel document" → write the reason.
  2. If the bill already has a payment, first Void that payment in Payments, then cancel the bill.
  3. Customer returns goods: open the bill → "Return items (credit note)" → quantity returned → refund (cash / UPI) or keep as credit. Stock comes back automatically.

9. Print, PDF and WhatsApp

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  1. After saving, the bill page opens. Print = A4 print, PDF = download, WhatsApp = message to the customer.
  2. Find an old bill: Invoices → search by name, mobile or bill number.

10. Expenses

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  1. Expenses → Add: rent, electricity, salary, tea… Enter date, amount, mode → Save.
Tip: Enter expenses every evening – your month-end report will be correct.

11. Reports – day / week / month / year

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  1. Open Reports → choose the report (Sales summary, Item-wise, GST, Collections, Outstanding, Expenses…).
  2. Press Today / This week / This month / This year or enter your own dates.
  3. Collections = how much cash / UPI / card each cashier received – match it with the cash drawer every evening.
  4. Every report has Export CSV – it opens in Excel and can be sent to your CA.
  5. Remember: "Sales" is turnover, not profit. "Profit (estimate)" is only an estimate from purchase prices.

12. Daily routine (checklist)

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  1. Morning: log in → check today's sales, dues and alerts on the Dashboard.
  2. During the day: make bills; enter a Purchase when goods arrive.
  3. Evening: Reports → Collections to tally cash, add Expenses.
  4. Once a week: Backup & Restore → "Download backup now" → keep the file on Google Drive / a pen drive.

13. Important points

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  1. If the account shows "Read-only", the renewal is pending – your data is safe, only new entries are blocked. Call Digit Sparx: +91 98187 54881.
  2. Change password: click your name at the top → My profile & password.
  3. Any problem: raise a ticket in Support or WhatsApp +91 70656 71504 / +91 98187 54881.
Tip: The demo account (admin / admin123) cannot change passwords, users or settings – it is only for trying the software.

Digit Sparx Pvt. Ltd. · Need help? Call / WhatsApp +91 98187 54881 · WhatsApp +91 70656 71504 · sales@digitsparx.com