HardwarePro – How to use (SOP)

Step-by-step guide

Hardware, Electrical & Sanitary Billing. Every task is explained in simple steps. Read from top to bottom, or jump straight to the task you need.

🌐 Read in your language

Contents · 12

Open your product link (for example bizsuite.digitsparx.com/hardwarepro/).
Enter your Business ID – Digit Sparx gives it to you (for the demo: demo-hardwarepro).
Enter Username and Password → Login. Press the 👁 eye button to see the password.
Want to try the demo? Press "Fill demo login" on the login page – admin / admin123 is filled in for you.
After 5 wrong passwords, login is paused for 15 minutes (for security).

Tip: Never share your password. Create a separate user for each staff member.

Open Business Settings: shop name, address, phone, GSTIN, state, logo, bank / UPI details and bill terms → Save. All of this prints on every bill.
Create Categories + Brands – for example "Mobiles", "Accessories" or "Starters".
Add your items / products (see the product section below).
Add Suppliers and your existing Customers. If a customer already owes money, enter it as Opening balance.
Create separate logins for staff in Users & Roles (Manager, Cashier…). Each role only sees the pages it needs.

Products → Add: base unit (pcs / mtr / bag / ltr), size, material, GST.
Add a bigger unit in Units & Conversions or on the product page: 1 bundle = 10 pcs, 1 coil = 90 m, 1 box = 20 pcs, with its rate.
Stock is always kept in the small unit – sell 1 bundle and the software reduces 10 pcs.

Quotations → New: customer, items (in any unit), rate → Print / WhatsApp.
Sending goods to site first: Delivery Challans → New (stock reduces).
Open the quotation / challan → Convert to invoice. A bill made from a challan does not reduce stock again.

Enter a credit limit on the customer. Customers & Credit shows dues; receive money in Payments → Receive.
Stock & Valuation: value of goods in the godown (at purchase rate).

While billing choose the payment mode: Cash, UPI, Card, Bank, Cheque. Part cash + part UPI? Press "Split payment".
Not fully paid? Enter what you received – the rest becomes credit (udhaar). A customer must be selected; walk-in customers must pay in full.
Money received later: Payments → Receive → choose customer / bill → amount → Save. The receipt number is automatic.
Customer paid an advance: Payments → Receive → do not choose a bill (on account). On the next bill tick "Use advance / credit".
Use the WhatsApp reminder button on the customer page to remind them about dues.

A saved bill is never deleted (GST rule). If there is a mistake, open the bill → "Cancel document" → write the reason.
If the bill already has a payment, first Void that payment in Payments, then cancel the bill.
Customer returns goods: open the bill → "Return items (credit note)" → quantity returned → refund (cash / UPI) or keep as credit. Stock comes back automatically.

After saving, the bill page opens. Print = A4 print, PDF = download, WhatsApp = message to the customer.
Find an old bill: Invoices → search by name, mobile or bill number.

Expenses → Add: rent, electricity, salary, tea… Enter date, amount, mode → Save.

Tip: Enter expenses every evening – your month-end report will be correct.

Open Reports → choose the report (Sales summary, Item-wise, GST, Collections, Outstanding, Expenses…).
Press Today / This week / This month / This year or enter your own dates.
Collections = how much cash / UPI / card each cashier received – match it with the cash drawer every evening.
Every report has Export CSV – it opens in Excel and can be sent to your CA.
Remember: "Sales" is turnover, not profit. "Profit (estimate)" is only an estimate from purchase prices.

Morning: log in → check today's sales, dues and alerts on the Dashboard.
During the day: make bills; enter a Purchase when goods arrive.
Evening: Reports → Collections to tally cash, add Expenses.
Once a week: Backup & Restore → "Download backup now" → keep the file on Google Drive / a pen drive.

If the account shows "Read-only", the renewal is pending – your data is safe, only new entries are blocked. Call Digit Sparx: +91 98187 54881.
Change password: click your name at the top → My profile & password.
Any problem: raise a ticket in Support or WhatsApp +91 70656 71504 / +91 98187 54881.

Tip: The demo account (admin / admin123) cannot change passwords, users or settings – it is only for trying the software.

Digit Sparx Pvt. Ltd. · Need help? Call / WhatsApp +91 98187 54881 · WhatsApp +91 70656 71504 · sales@digitsparx.com